After-sales service commitment
In order to set up the corporate image and improve the enterprise level, our company is in line with the requirements of "all pursuit of high quality, user satisfaction as the tenet", as a criterion for doing all the work well. Through the unremitting efforts of all staff, we have gradually improved the management system of all kinds of work. Provide reliable products for users.
First, the purpose of service: fast, accurate and thoughtful.
Two, service goal: win customer satisfaction with service quality.
Three. Service efficiency:
In case of failure of the equipment during the warranty period, the Seller shall give a reply within 4 hours upon receipt of the notice of the customer and arrive at the customer's site for maintenance within 24 hours at the latest.
In the L warranty period, if any part of the work is abnormal or damaged in normal use, maintenance and maintenance of the equipment, the seller will be repaired or replaced by the seller free of charge.
In the period of L warranty, the seller is responsible for providing the necessary maintenance for the buyer for a long time, providing technical services without compensation to ensure the long-term normal operation of the equipment.